The pilot of United Airlines Flight UA 198, which had 257 passengers, made a U-turn, and the reason behind that is that you will have to recheck before you fly next time.
A United Airlines flight took off from the Los Angeles airport and headed to Shanghai, China. Only two hours passed on a 13-hour flight, but passengers got some announcements.
With all honesty, the cabin crew on Flight UA 198 made a low-tone announcement and informed the passengers they were heading back to LA.
A United Airlines plane made a U-turn two hours into the flight, after the pilot realized they forgot their passport
— Dexerto (@Dexerto) March 24, 2025
The 257 passengers were given a $15 coupon pic.twitter.com/geFv0aYNBQ
According to FlightAware’s website, the pilot on the Shanghai-borne flight left behind his passport. And it ended in a frustrating situation for the on-board passengers who were in a chilling zone to enjoy their long flight.
However, the plane was redirected to San Francisco on the way back to the US. It finally touched the ground at 5 PM local time.
United Airlines Compensate Passengers With Meal Voucher For Pilot’s Bizarre Mistake
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While the passengers were in disbelief about the pilot missing as crucial as a passport, United Airlines made sure to compensate.
Upon announcing the situation to passengers, the pilot expressed his frustration and admitted his mistake, which led to mixed reactions among the travelers. Some passengers appreciated his honesty, while others shared their disbelief and frustration on social media.
January Jones slams United Airlines for offering $15 food vouchers following 16-hour flight delay:
— Pop Crave (@PopCrave) March 24, 2025
“Do better. A couple $15 food vouchers isn't gonna cut it.” pic.twitter.com/Xakyb1OO8l
In response to the disruption, United Airlines offered meal vouchers to affected passengers and apologized for the unexpected inconvenience. One passenger reported receiving two meal vouchers totaling $30, which she used at the airport.
To ensure the journey to Shanghai continued, United arranged for a new crew to replace the original pilot. The rescheduled flight took off around 9 PM the same evening, arriving in Shanghai approximately six hours later than planned.
The debacle also had a ripple effect, causing delays for passengers in Shanghai who were waiting for the returning flight to Los Angeles.
